Hi there, I had four porcelain veneers fitted at the front of my mouth 12 months ago. I went to the same dentist today for a check up and they tell me there is too much excess cement in between the veneers meaning I cannot floss. This has resulted in bleeding gums and potentially gum disease and receeding gums. They say they have to remove the cement which may dislodge the veneers and in which case I would have to pay to have new ones fitted as they are not under guarantee. But surely this is their fault in the first place and I should not have to pay? Also, whilst cleaning the dentist chipped a veneer which means this one will have to be replaced now - again, they say, at my cost. Should I really have to pay?!
Would really appreciate some advice here, as I can't help thinking this is all very unfair. Thanks, ClaireC
I'm no expert, but I know if I were the patient in this case, I would demand the dentist pay to make it right, and if he refused I'd sue, in small claims court, if nothing else.
As usual, I agree with Steve...if the problem is related to something that should have been addressed from day one, it certainly seems like the problem is one the dentist made and should therefore take care of. I am guessing this doctor hasn't taken any risk management seminars lately!!
If the veneers are broken by attempting to remove excess bonding material, IMO this is definitely the dentist's responsibility. How can he/she say otherwise? How can charging the patient be rationalized?
I'm no expert, but I know if I were the patient in this case, I would demand the dentist pay to make it right, and if he refused I'd sue, in small claims court, if nothing else.
Thanks all for the input.
To Tom Dixon, it takes too much time to recompose the Q and/or try to get Claire to come over here. Since Claire posted her question on an OPEN forum... HIGHLY open.... WORLD WIDE open on the INTERNET, a forum that has GOOGLE spiders broadcasting this information all over the internet, I highly doubt that Claire will mind.
I posted the link to SMD for her, should she want to come over here to check for answers.
Its Tim Dixon, not Tom. Thats not the point. We don't like posts from other places ending up here. Get it? You go play over there and we'll play over here, Get it?
Quit being a burglar and either come up with your own topics or get out of town, Get it?