yeah, gerson is terribly expensive. i have not been very impressed by their phone demeanor either. they usually have seemed like they can't be bothered. who knows... maybe i just got unlucky and got a moody person on the phone when i called! charlotte shops at the same coop we do in san diego and we've tried to say hi to her twice and told her we enjoyed her book and thanked her for her method, and she clearly didn't want to engage back. people are people.